As we are selling stickers, we find refunds to be a better use of everybody's time than returns. To request a refund, please email smallclawshop@gmail.com. From there, we will look into your request and act accordingly. Refunds are never guaranteed, but you can expect us to be fair in our evaluation of your situation. Why? We know what it feels like to be treated unfairly. Ask us why we're not on Etsy.